Overview
Join Meta’s Global Response Operations team as a Market Specialist focused on the Myanmar market. You’ll help protect online communities by reviewing and enforcing content policies, supporting crisis responses, and collaborating with cross-functional teams across Asia Pacific. This internship offers a hands-on experience in operational strategy, risk management, and process optimization in a fast-paced, global technology environment.
What You'll Get Out of This Internship
- Experience handling real-time content moderation and crisis response operations.
- Exposure to cross-functional collaboration with policy, legal, and product teams.
- Develop analytical and problem-solving skills in a high-impact operational role.
- Learn to optimize workflows and scale operational solutions using data-driven insights.
- Build expertise in market-specific enforcement strategies and risk management.
Key Responsibilities
- Review and enforce content across paid and organic channels, with a focus on Myanmar.
- Identify key risk signals and provide insights to support operational and policy decisions.
- Support new product launches and policy initiatives by applying local market knowledge.
- Investigate reported issues, including abusive content, account support requests, and integrity risks.
- Collaborate with regional teams and vendors to ensure operational KPIs are met.
- Assist in developing scalable solutions to improve user support and community safety.
- Analyze operational data to enhance processes and reporting effectiveness.
- Contribute to training, quality assurance, and operational documentation initiatives.
Requirements
- Currently pursuing or holding a bachelor’s or master’s degree.
- Fluency in Burmese and strong understanding of the Myanmar market.
- Strong analytical skills and a proactive problem-solving mindset.
- Excellent communication and teamwork abilities.
- Comfortable handling sensitive or challenging content responsibly.
- Curious, self-driven, and adaptable in a fast-changing environment.
Who This Internship Is Ideal For
Students interested in operations, risk management, and community safety within global tech platforms, with a passion for problem-solving and cross-cultural collaboration.
About the Company
Meta builds technologies that help people connect, find communities, and grow businesses. With products like Facebook, Instagram, WhatsApp, and emerging AR/VR platforms, Meta drives global innovation in social technology, creating immersive and meaningful experiences for billions worldwide.
Internship Details
Location: Singapore
Duration: 3–6 months
Commitment: Full-time
Working Arrangement: Onsite
Stipend: Provided
Application Deadline: Rolling
