Marketing Operations Intern (Customer Service)

Siemens Healthineers • Internship • Singapore • 13h ago

Overview

The Marketing Operations Intern (Customer Service) will support a healthcare-focused marketing team by assisting with content creation, partner communication, and daily operational tasks. This role offers hands-on exposure to how marketing, customer service, and internal operations work together in a global medical technology organisation. You will help keep processes organised, communications clear, and workflows running smoothly.

What You'll Get Out of This Internship

Practical experience supporting real marketing and customer-facing operations
Exposure to cross-functional collaboration in a global healthcare company
Improved communication, documentation, and coordination skills
Experience working with marketing materials, feedback tracking, and reporting
A strong foundation for future roles in marketing, operations, or customer service

Key Responsibilities

Create and update marketing materials such as presentations, emails, and digital assets to support campaigns and partner communication
Distribute content to internal teams and external partners accurately and on time
Collect, organise, and summarise customer feedback to support marketing insights
Maintain a well-organised library of marketing and support documents
Support customer service workflows by gathering information and tracking basic requests
Coordinate meetings, follow-ups, and communication between internal teams and partners
Assist with documenting processes, SOPs, and onboarding materials to improve efficiency

Requirements

Currently studying or recently completed a diploma or degree in marketing, business, communications, or a related field
Comfortable using Microsoft Office or Google Workspace
Able to write clearly and communicate professionally
Organised, detail-oriented, and willing to learn
Able to manage multiple tasks in a fast-paced environment
Basic design skills (e.g. Canva or PowerPoint) are a plus

Who This Internship Is Ideal For

This internship is ideal for students who enjoy structured work, clear communication, and supporting teams behind the scenes while learning how marketing and customer service operate in practice.

About the Company

Siemens Healthineers is a global medical technology company focused on improving healthcare outcomes through innovation. With teams across more than 70 countries, the company supports healthcare providers with technology and services that enable better diagnosis, treatment, and patient care.