Overview
This internship sits within Shopee’s Singapore PMO team, which leads special projects that shape the seller and buyer experience on the platform. You will gain broad exposure to Shopee’s business functions, collaborate with cross-department stakeholders, and contribute to initiatives that support seller growth, education, and incubation across Singapore.
What You’ll Gain
- Hands-on experience in project coordination within a leading e-commerce platform.
- Exposure to seller operations, onboarding, and incubation programmes.
- Experience creating structured educational content for sellers at different stages of their journey.
- Practical skills in stakeholder coordination, process tracking, and operational execution.
- Insight into how large-scale e-commerce platforms support and scale seller ecosystems.
Key Responsibilities
- Design and create seller education materials and Seller Education Hub articles covering key seller journey stages such as account setup, SKU mass upload, payment binding, and shipping fee calculations.
- Support the design and execution of seller incubation programmes, including market insights, tools, and preparation for seller webinars.
- Manage inbound seller sign-ups by prioritising account creation and supporting sellers through account activation.
- Oversee mass incubation processes, including weekly announcements, tracking seller participation, and following up on flash deals and deep discount activities.
- Manage inbound enquiries from local relationship managers supporting local and cross-border sellers, route queries to the appropriate stakeholders, and track resolution progress.
Requirements
- Currently pursuing a Bachelor’s degree or diploma in any related discipline.
- Strong proficiency in Microsoft Excel is required.
- Able to work in a structured, detail-oriented, and fast-paced environment.
- Good coordination and communication skills to work with multiple stakeholders.
- Available for a full-time internship of 3 to 6 months, or part-time with a minimum commitment of 3 working days per week.
Who This Internship Is For
This role is ideal for students interested in project management, operations, seller management, or e-commerce platforms. It suits individuals who enjoy organising processes, creating educational content, and supporting business growth initiatives.
About the Company
Shopee is a leading e-commerce platform in Southeast Asia and Taiwan, offering secure and efficient online shopping experiences. As part of Sea Group, Shopee leverages technology to empower consumers and small businesses across the region.
Internship Details
- Company: Shopee
- Team: Singapore PMO
- Industry: E-commerce / Technology
- Internship Type: Full-time or Part-time
- Duration: 3–6 months
- Commitment: Full-time preferred; part-time minimum 3 days per week
- Location: Singapore
