Overview
Step into the world of luxury hospitality with W Singapore’s Hotel Internship Program. As an intern, you will gain hands-on experience in hotel operations, supporting various departments while learning the intricacies of guest services, event coordination, and operational management. This program offers a unique chance to immerse yourself in Marriott’s dynamic culture and understand what it takes to deliver exceptional experiences in a top-tier hotel.
What You'll Get Out of This Internship
- Real-world exposure to hotel operations, including front office, food & beverage, and guest services
- Opportunities to develop professional skills in communication, problem-solving, and teamwork
- Mentorship from experienced hotel leaders and industry professionals
- Experience contributing to luxury hospitality projects and events, building a strong portfolio
- Insight into career paths in hospitality and luxury brand management
Key Responsibilities
- Assist in daily front office and guest service operations to ensure smooth hotel functioning
- Support check-ins, check-outs, and VIP guest arrangements with attention to detail
- Help coordinate events and manage operational logistics
- Maintain accurate records of room status, reservations, and guest requests
- Contribute to enhancing guest satisfaction through feedback collection and follow-up actions
- Support marketing and promotional activities, including digital and physical collateral
- Collaborate with different hotel departments to optimize workflow and service delivery
- Assist in administrative tasks to support department efficiency and team coordination
Requirements
- Currently enrolled in a college or university program
- Strong interest in hospitality, luxury service, or hotel management
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Detail-oriented and proactive in solving problems
- Team player with a positive and professional attitude
- Open to learning and taking initiative in a hands-on environment
Who This Internship Is Ideal For
Students passionate about hospitality, luxury service, and experiential learning, who are eager to gain practical exposure and thrive in a fast-moving hotel environment.
About the Company
Marriott International is one of the world’s largest hotel groups, operating hundreds of brands and thousands of properties globally. W Hotels, part of Marriott, is known for its innovative, vibrant luxury experiences that inspire curiosity and creativity in guests.
Internship Details
Location: W Singapore - Sentosa Cove, 21 Ocean Way, Singapore
Duration: Not specified by employer
Commitment: Full-time
Working Arrangement: Onsite
Stipend: Not specified by employer
Application Deadline: Rolling basis