Overview
Join PwC's Operations and Change Management (OCM) team in Singapore and help drive internal process improvement and digital transformation. As an intern, you will support projects that streamline operations, analyze business needs, and assist in implementing best-in-class applications like Workday and Salesforce. This role offers a unique opportunity to understand how a global professional services firm optimizes its internal services and manages change.
What You'll Get Out of This Internship
· Gain hands-on experience in business process analysis, change management, and digital transformation within a leading global network.
· Develop core skills in stakeholder engagement, data analysis, and creating user support materials like guides and SOPs.
· Receive mentorship while supporting projects that improve the quality and efficiency of firmwide corporate services.
· Build a foundational understanding of how enterprise applications (e.g., Workday, Salesforce) are leveraged to solve business challenges.
· Contribute to real initiatives that impact how PwC operates internally and serves its people.
Key Responsibilities
· Assist in analyzing current business processes to identify pain points and opportunities for improvement.
· Conduct desk research and gather data points to support decision-making and project planning.
· Learn and apply techniques for gathering user feedback to help refine proposed solutions.
· Support stakeholder liaison and coordination across various departments and functional teams.
· Help create user support materials, including standard operating procedures (SOPs) and user guides.
· Participate in project activities related to process streamlining and the adoption of new business applications.
Requirements
· Keen interest in developing a career in process improvement, change management, or business analysis.
· Excellent written and verbal communication skills, with strong teamwork abilities.
· Highly motivated, confident, enthusiastic, and eager to learn in a dynamic environment.
· Strong organizational and effective time management skills.
· Ability to work independently, take initiative, and deliver tasks within set deadlines.
· Availability for an internship from June to December 2026.
Who This Internship Is Ideal For
A proactive and analytically-minded student who is fascinated by how large organizations work internally, enjoys problem-solving and process optimization, and thrives in a collaborative, project-driven team environment.
About the Company
PwC is a global network of firms delivering assurance, consulting, tax, and legal services, helping clients build trust and achieve sustained outcomes in 149 countries.
Internship Details
Location: Singapore
Duration: June - December 2026
Commitment: Full-time
Working Arrangement (Onsite/Hybrid/Remote): On-site
Stipend (if provided): To be discussed during the application process.
Application Deadline: When role is filled
