Overview
Join #TeamCPF for a full-time internship in the Healthcare Insurance Department (HID), where you’ll contribute to national healthcare initiatives like MediShield Life, CareShield Life, and Integrated Shield Plans. This role offers hands-on experience in operations, process automation, and workflow optimisation, allowing interns to collaborate with stakeholders and enhance service delivery in a government setting.
What You'll Get Out of This Internship
- Gain practical experience with Robotic Process Automation (RPA) tools such as UiPath.
- Learn how to design, test, and implement process improvements for large-scale healthcare schemes.
- Develop business analysis and workflow optimisation skills in a real-world environment.
- Experience cross-functional collaboration across diverse teams and departments.
- Build communication, problem-solving, and analytical skills relevant to operations management.
Key Responsibilities
- Assist in developing RPA workflows to automate repetitive operational tasks.
- Support system testing to ensure accurate project implementation and process enhancements.
- Collaborate with stakeholders to streamline daily operations and improve service delivery.
- Help create structured learning modules for key healthcare schemes.
- Consolidate and analyse operational data to identify opportunities for efficiency gains.
- Participate in process reviews and recommend actionable improvements.
- Communicate insights and updates clearly to supervisors and cross-functional teams.
Requirements
- Currently pursuing a Diploma or Bachelor’s degree in Business Administration, Data Analytics, Information Technology, or a related field.
- Interest in process improvements, operations efficiency, and automation solutions.
- Familiarity or exposure to RPA tools such as UiPath is a plus.
- Basic understanding of workflow automation and system testing is advantageous.
- Strong attention to detail and analytical mindset.
- Able to work independently and collaboratively, taking initiative when needed.
- Good verbal and written communication skills.
Who This Internship Is Ideal For
Students keen on learning how process automation and operational excellence drive government service delivery, and who enjoy working in a tech-enabled, collaborative environment.
About the Company
The Central Provident Fund Board (CPF) is Singapore’s national social security organisation, providing financial security through retirement, healthcare, and housing schemes. #TeamCPF focuses on innovation, operational efficiency, and improving services for over 4 million members, shaping the nation’s future through impactful initiatives.
Internship Details
Location: Singapore
Duration: January 2026 – May 2026
Commitment: Full-time
Working Arrangement: Hybrid
Stipend: Not specified by employer
Application Deadline: Rolling basis
