Overview
Join TikTok as a Moderation Operations Intern and gain hands-on experience supporting the Global E-Commerce Governance and Experience (GNE) team. You’ll assist Program Managers in managing daily operations, maintaining Standard Operating Procedures (SOPs), and contributing to cross-functional projects that ensure a safe and reliable e-commerce platform for buyers, sellers, and creators.
What You'll Get Out of This Internship
- Exposure to global moderation operations and e-commerce governance processes.
- Experience using internal tools and platforms to manage and optimize daily workflows.
- Opportunity to develop analytical, organizational, and process improvement skills.
- Mentorship from experienced Program Managers in a fast-paced tech environment.
- Practical experience contributing to real projects with measurable impact.
Key Responsibilities
- Apply and manage Standard Operating Procedures (SOPs) accurately in daily operations.
- Track updates to policies and processes, integrating changes into workflows efficiently.
- Maintain, review, and suggest improvements to SOPs to boost operational effectiveness.
- Assist in cross-functional projects and document deliverables to support team goals.
- Serve as a liaison between in-house teams and external vendors for smooth operations.
- Identify inefficiencies in processes and propose actionable solutions for improvement.
Requirements
- Currently pursuing a Diploma or Degree in Business, Communications, or a related field.
- Clear written and verbal communication skills.
- Comfortable using digital tools, productivity software, and Microsoft Excel.
- Strong attention to detail and organizational skills.
- Eager to learn, proactive, and able to work independently or in a team.
- Available for full-time or part-time internship (minimum 3 days per week) from July to October 2025.
Who This Internship Is Ideal For
Students interested in operations, e-commerce, or content moderation who enjoy improving processes and supporting global teams.
About the Company
TikTok is the leading short-form mobile video platform with a mission to inspire creativity and bring joy. Operating globally, TikTok empowers users to express themselves, discover content, and connect with communities, while fostering an inclusive and innovative workplace for its diverse teams.
Internship Details
Location: Singapore
Duration: July – October 2025
Commitment: Full-time / Part-time (min. 3 days/week)
Working Arrangement: Onsite
Stipend: Not specified by employer
Application Deadline: Rolling basis
