Overview
Join a mission-driven team dedicated to transforming the National Service (NS) experience through technology. In this role, you will support the development of the OneNS digital platform, working directly to understand user needs and help shape new e-services for NSmen and commanders. This is a unique opportunity to contribute to a large-scale digital product that serves a vital national community.
What You'll Get Out of This Internship
· Gain end-to-end product development experience within a major public-sector digital transformation project.
· Develop critical skills in user research, requirement gathering, and stakeholder management across a diverse ecosystem.
· Learn to apply agile methodologies and product management tools in a real-world, collaborative environment.
· Build a portfolio showcasing your direct contribution to enhancing a nationally significant digital service.
· Receive mentorship while seeing how user feedback directly influences the roadmap of a key government application.
Key Responsibilities
· Assist in gathering and analyzing user requirements from various stakeholders, including NSmen, commanders, and internal departments.
· Support the coordination between development teams, UX designers, and stakeholders throughout the product development lifecycle.
· Help conduct user research and testing sessions to validate new features before they are deployed to the live OneNS platform.
· Contribute ideas to improve the OneNS user experience and identify opportunities to streamline NS processes digitally.
· Aid in managing the product backlog and planning activities to help prioritize development work.
· Support the tracking of project timelines and priorities for feature development and service enhancements.
· Help facilitate collaboration across teams to ensure smooth delivery throughout development cycles.
Requirements
· Currently pursuing a Diploma or Degree in Computer Science, Information Systems, Engineering, or a related field.
· Strong analytical and problem-solving abilities with a keen attention to detail.
· A foundational understanding of the software development lifecycle and digital product creation.
· Basic familiarity with agile project management concepts like Scrum or Kanban.
· Interest in user experience (UX) principles and a user-centric approach to problem-solving.
· Comfortable learning to use product management tools (e.g., Jira, Confluence).
· Any knowledge of cloud services, mobile development, or cybersecurity is a bonus.
Who This Internship Is Ideal For
A collaborative and analytically minded student who is passionate about using technology for public good and enjoys bridging the gap between user needs and technical solutions.
About the Company
This role is with a public sector organization focused on leveraging technology to enhance the National Service ecosystem and improve the digital experience for servicemen and stakeholders across Singapore.
Internship Details
· Location: Singapore (On-site)
· Duration: 6 months
· Commitment: Full-time
· Working Arrangement: On-site
· Stipend: To be discussed in interview
· Application Deadline: When role is filled
