Overview
Join DHL’s Customer Solutions and Innovation (CSI) team as an Innovation Engagement Intern and gain hands-on experience driving customer-focused initiatives. You’ll work on shaping engaging workshops and guided tours, collaborating with subject matter experts to showcase cutting-edge logistics solutions. This internship offers exposure to innovation methodologies, project coordination, and strategic customer engagement in a global logistics leader.
What You'll Get Out of This Internship
- Experience planning and facilitating interactive customer workshops and Innovation Center tours.
- Exposure to innovation methodologies like Design Thinking, Agile, and creative problem-solving.
- Opportunities to collaborate with global teams and build cross-functional stakeholder relationships.
- Hands-on experience in content development and demo showcase creation for strategic clients.
- Insights into strategic sales enablement and customer engagement in the logistics industry.
Key Responsibilities
- Support the planning and execution of customer innovation workshops and guided tours.
- Assist in customizing workshop agendas and preparing creative modules to meet customer needs.
- Collaborate with experts to create engaging demo showcases and maintain content for the Innovation Center.
- Help track workshop outcomes, action items, and follow-ups with account managers.
- Research industry trends and best practices to enhance workshop content and demos.
- Coordinate with internal teams to ensure smooth execution of customer engagements.
- Contribute ideas to continuously improve the Innovation Center’s offerings and experiences.
Requirements
- Currently pursuing a Bachelor’s or Master’s degree in Business, Marketing, Communications, or a related field.
- Strong interest in customer engagement, innovation, and logistics solutions.
- Confident communicator with good presentation skills.
- Detail-oriented, organized, and able to manage multiple tasks.
- Curious, proactive, and willing to learn in a fast-paced environment.
- Fluent in English; proficiency in Business Chinese is a plus.
- Team player with a collaborative mindset.
Who This Internship Is Ideal For
Students eager to gain hands-on experience in customer engagement, innovation, and strategic sales within a global logistics environment.
About the Company
DHL is a world-leading logistics company specializing in international express, freight, supply chain, and e-commerce solutions. With a strong focus on innovation, DHL helps customers optimize their supply chains while embracing sustainability and digital transformation.
Internship Details
- Location: Singapore
- Duration: 3–6 months
- Commitment: Full-time
- Working Arrangement: Onsite/Hybrid (as required)
- Stipend: Not specified
- Application Deadline: Rolling
