Overview
TikTok is seeking an Issue Discovery Intern to join its Content Ecosystem team in Singapore. Over a minimum three-month internship, you will support efforts to maintain a healthy content environment by analyzing feedback, identifying potential issues, and helping implement solutions that enhance user and creator experiences.
What You'll Get Out of This Internship
- Hands-on experience analyzing data and feedback to identify ecosystem challenges
- Exposure to content moderation, governance, and trust & safety processes
- Opportunity to collaborate with cross-functional teams including product, operations, and research
- Development of analytical, problem-solving, and project management skills
- Insight into the operations of a leading global tech platform and its content ecosystem
Key Responsibilities
- Analyze feedback and data to uncover potential issues within TikTok’s content ecosystem
- Assist in implementing solutions to mitigate identified issues and improve user/creator experience
- Support operational tasks that ensure ecosystem stability and efficiency
- Collaborate with team members on ongoing projects and initiatives
- Track and report on issue resolution progress and impact
- Contribute ideas to improve processes and operational workflows
- Assist in documentation and knowledge sharing for internal teams
- Participate in team discussions and review cycles to enhance problem-solving outcomes
Requirements
- Currently pursuing a Bachelor’s or Master’s degree (graduating 2025/2026) in Business, Data Science, Computer Science, or related fields
- Strong analytical thinking and problem-solving skills
- Effective communication and teamwork abilities
- Self-motivated, detail-oriented, and able to take ownership of tasks
- Adaptable and able to work in a fast-paced, dynamic environment
- Basic data analysis skills (SQL or equivalent) are a plus
- Prior experience in product management, content governance, or trust & safety is advantageous
Who This Internship Is Ideal For
Students passionate about technology, data-driven decision-making, and maintaining safe, engaging content environments who want hands-on experience in a global digital platform.
About the Company
TikTok is a leading short-form video platform with a mission to inspire creativity and bring joy. Operating globally with headquarters in Los Angeles and Singapore, TikTok connects people, fosters creativity, and offers innovative tools to help users express themselves authentically.
Internship Details
Location: Singapore
Duration: Minimum 3 months
Commitment: Full-time
Working Arrangement (Onsite/Hybrid/Remote): Onsite
Stipend (if provided): Not stated
Application Deadline: Rolling basis
