Overview
Step into the world of luxury hospitality with Marina Bay Sands as a Hospitality Operations Intern. This role provides a rotational experience across key service areas, giving you firsthand exposure to minibar management, guest laundry, linen logistics, and floral services. You’ll gain a deep understanding of how seamless operations contribute to exceptional guest experiences.
What You'll Get Out of This Internship
- Hands-on experience across multiple operational areas in a leading luxury resort
- Insight into inventory management, service coordination, and guest satisfaction best practices
- Mentorship from experienced hospitality professionals
- Exposure to industry-standard tools like Opera and Microsoft Office for operational management
- A portfolio of practical hospitality skills that enhance employability in the hotel sector
Key Responsibilities
- Maintain minibar stock levels, monitor expiry dates, and reconcile daily inventory for accuracy
- Support guest laundry operations, including collection, delivery, quality checks, and revenue postings
- Coordinate the smooth flow of linen across property pantries and assist housekeeping teams
- Handle floral deliveries, ensure quality standards, and create attractive displays to enhance guest experience
- Address discrepancies or operational issues professionally and efficiently
- Assist in training and supervising team members, ensuring adherence to service standards
- Support equipment maintenance and maintain clean, organized operational areas
- Collaborate with cross-functional teams to ensure a seamless guest experience
Requirements
- Full-time matriculated student; internship should contribute to graduation requirements
- No prior experience required; training will be provided
- Strong attention to detail and a customer-focused mindset
- Proficient in Microsoft Office; experience with Opera is a plus
- Reliable, resourceful, and able to work independently and in a team
- Willing to work rotating shifts, including weekends and public holidays
- Positive “Can Do” attitude with good follow-through
Who This Internship Is Ideal For
Ideal for students passionate about hospitality operations who want a hands-on, multi-departmental experience in a luxury resort environment.
About the Company
Marina Bay Sands is a world-renowned integrated resort featuring luxury accommodations, fine dining, entertainment, retail, and iconic attractions such as the rooftop infinity pool. The resort is committed to delivering exceptional guest experiences while fostering a diverse, inclusive, and supportive workplace for its employees.
Internship Details
Location: Singapore
Duration: Typically 3–6 months
Commitment: Full-time
Working Arrangement: Onsite
Stipend: Provided
Application Deadline: Rolling until filled
