Overview
Embark on a global banking career with the 12-month International Banking Apprenticeship at Standard Chartered. You will rotate through key client-facing support functions within our Wealth and Retail Banking business, gaining firsthand experience in relationship management, portfolio coordination, and customer service for an international clientele. This programme is your gateway to understanding the core of cross-border retail banking.
What You'll Get Out of This Apprenticeship
· Gain rotational, hands-on experience in critical banking support functions: Sales Support, Portfolio Management, and Customer Management.
· Develop strong client relationship skills by assisting Relationship Managers and directly handling customer enquiries and requests.
· Learn the end-to-end processes of client onboarding, account maintenance, and complaint resolution in an international context.
· Receive structured training, professional mentorship, and exposure to global learning and development initiatives.
· Build a solid foundation in banking operations and client service, preparing for a future frontline or relationship management career.
Key Responsibilities
· (Rotation 1 & 2 - Role Dependent) Support Relationship Managers with client onboarding, documentation, and service coordination to help acquire and retain clients.
· Assist in managing customer portfolios by tracking application progress, monitoring instructions, and providing timely updates to clients.
· Help handle customer enquiries via phone and email, ensuring professional and accurate communication.
· Support the Customer Management team in client communications during Relationship Manager transitions and for promotional updates.
· Aid in the investigation, documentation, and follow-up process for customer feedback and complaints.
· Contribute to maintaining accurate client records and ensuring compliance with internal procedures.
· Participate in programme learning modules, workshops, and projects designed to solve real business challenges.
Requirements
· A recent Polytechnic Diploma graduate from any discipline, with less than 2 years of formal work experience.
· A strong, demonstrated interest in building a career in banking and finance.
· Excellent interpersonal skills with the ability to build rapport and engage calmly with clients and colleagues.
· Resilience and the ability to maintain professionalism under pressure.
· Strong organisational skills, attention to detail, and a client-centric mindset.
· Good communication skills, both written and verbal.
· Must have the permanent legal right to work in Singapore.
Who This Apprenticeship Is Ideal For
A personable, resilient, and service-oriented graduate who enjoys building relationships, excels in structured environments, and is keen to start a client-focused career in international banking.
About the Company
Standard Chartered is a leading international banking group with a 170-year history, dedicated to driving commerce and prosperity across Asia, Africa, and the Middle East through its unique global network.
Internship Details
· Location: Singapore
· Duration: 12 months
· Commitment: Full-time
· Working Arrangement: Hybrid Working
· Stipend: Competitive salary and benefits package provided
· Application Deadline: 01 June 2026 (Programme starts after posting end date)
