Regional Marketplace Operations Business Analyst (2026 Graduate)

Shopee • Internship • Singapore • 5d ago

Overview

This internship places you within Shopee’s Regional Marketplace Operations team, the group responsible for improving platform usability and crafting better experiences for buyers and sellers across Southeast Asia. You’ll support data-driven projects that strengthen operational efficiency, refine policies, and elevate the overall user journey. Expect a fast-paced, collaborative environment where your analytical work directly contributes to regional impact.

What You'll Get Out of This Internship

Hands-on experience turning raw data into insights that influence product and operational decisions.
Opportunities to learn from cross-functional teams spanning product, engineering, and local operations.
Exposure to the full lifecycle of e-commerce operations and user experience improvements.
A strong portfolio of dashboards, analyses, and data models built for real business use.
Mentorship from experienced analysts who will guide your technical and strategic thinking.

Key Responsibilities

Analyse operational pain points using both quantitative and qualitative methods to uncover root causes.
Build dashboards and visual reports that help teams make faster, data-backed decisions.
Create and refine analytical models to support policy improvements, user experience projects, and regional operations.
Track the performance of new initiatives and evaluate their effectiveness over time.
Collaborate with product managers, developers, and local teams to execute user-focused improvements.
Present insights clearly to stakeholders and recommend action plans based on data trends.
Assist in developing reliable data pipelines and explore ways to enhance data quality and accessibility.

Requirements

Studying Business Analytics, Data Analytics, or a related field.
Comfortable working with data and drawing insights that guide decision-making.
Familiar with SQL or Python for analysis.
Strong problem-solving skills and a user-first mindset.
Able to handle both big-picture thinking and detail-oriented work.
Clear communicator who can work well with diverse teams.
Curious, flexible, and eager to contribute to a fast-moving e-commerce environment.

Who This Internship Is Ideal For

Best suited for students who enjoy solving operational problems with data and want hands-on exposure to how large-scale e-commerce platforms run and improve.

About the Company

Shopee is a leading e-commerce platform in Southeast Asia and Taiwan, offering a wide variety of products backed by strong logistics and payment support. The company focuses on making online shopping accessible, convenient, and secure for millions of users. Through technology and innovation, Shopee continues to enhance buyer and seller experiences across its regional markets.