Overview
This internship offers an immersive experience inside one of Singapore’s most iconic lifestyle hotels. As part of the operations team, you’ll rotate through key departments to understand how a luxury property runs smoothly every day. You'll gain firsthand exposure to service excellence, guest engagement, and the behind-the-scenes coordination that powers world-class hospitality.
What You'll Get Out of This Internship
- Learn how different hotel departments work together to deliver a seamless guest experience.
- Build practical hospitality skills that strengthen your confidence and employability.
- Receive mentorship from experienced leaders across various hotel functions.
- Gain real exposure to service operations, administration, and on-ground coordination.
- Develop a strong understanding of Marriott’s global brand culture and service standards.
Key Responsibilities
- Support daily hotel operations across assigned departments such as front office, guest services, or food & beverage.
- Assist with guest enquiries to ensure smooth arrivals, stays, and departures.
- Help maintain service quality by coordinating with back-of-house teams.
- Observe and participate in operational workflows to understand best-practice hospitality standards.
- Contribute to administrative tasks, reports, and documentation that keep the hotel running efficiently.
- Participate in team briefings and share insights to improve processes and guest satisfaction.
- Uphold brand values and deliver warm, professional interactions aligned with the hotel’s service philosophy.
Requirements
- Currently enrolled in a college or university program.
- Eager to learn about hotel operations and the hospitality industry.
- Positive attitude, good communication skills, and willingness to interact with guests.
- Able to work on your feet and handle fast-paced environments.
- Open to rotating across different departments and adapting to new tasks.
- Strong teamwork mindset and willingness to support others.
Who This Internship Is Ideal For
Great for students who enjoy people-focused environments, want hands-on exposure to hospitality, and are curious about how luxury hotels operate behind the scenes.
About the Company
Marriott International is one of the world’s largest hospitality groups, known for its diverse portfolio of hotel brands and its commitment to service excellence. W Singapore – Sentosa Cove brings the brand’s signature bold, creative, and vibrant energy to a luxury island setting. The property is recognized for its innovative guest experiences and its culture of welcoming individuality.
Internship Details
Location: W Singapore – Sentosa Cove
Duration: To be confirmed
Commitment: Full-time internship
Working Arrangement: Onsite
Stipend: Provided (if applicable)
Application Deadline: To be announced
