Overview
Join OCBC as a Velocity Operations Intern within Group Operations & Technology and gain hands-on experience supporting the bank’s digital banking platform. You will help document and enhance operational processes, ensuring smooth and accurate workflows for the Velocity system while working closely with experienced professionals in a fast-paced environment.
What You'll Get Out of This Internship
- Practical experience documenting operational procedures for a leading digital banking platform
- Skills in creating clear, visual instructions, including screenshots and step-by-step guides
- Exposure to operational workflows and IT processes that underpin modern banking services
- Mentorship from experienced operations and technology professionals
- Insight into the end-to-end functioning of digital banking services within a top-tier financial institution
Key Responsibilities
- Update and maintain Standard Operating Procedures (SOPs) for the Velocity platform with clear instructions and visuals
- Review and improve process documentation for accuracy and usability
- Assist in identifying inefficiencies and recommending operational enhancements
- Work closely with cross-functional teams to understand system workflows
- Support project timelines by delivering completed documentation on schedule
- Collaborate with team members to ensure SOPs reflect current practices
- Contribute to knowledge-sharing initiatives and internal operational training materials
Requirements
- Currently pursuing an undergraduate or postgraduate degree
- Familiar with Microsoft Word and Excel, including screenshots and basic formatting
- Detail-oriented with strong organisational skills
- Clear communicator and proactive team player
- Able to commit to the full internship timeline and deliverables
Who This Internship Is Ideal For
Students who enjoy structured, detail-focused work and want insight into digital banking operations and process management.
About the Company
OCBC is Singapore’s longest-established bank and one of Southeast Asia’s leading financial institutions, offering consumer, corporate, private, and investment banking services. With a strong regional presence and over 570 offices globally, OCBC is recognised for its stability, innovation, and commitment to helping customers grow their wealth sustainably.
Internship Details
Location: Singapore
Duration: January–June 2026
Commitment: Full-time
Working Arrangement: Onsite
Stipend: Provided
Application Deadline: Not specified
