Overview
OCBC, Singapore’s longest-standing bank, is undergoing a major digital transformation while continuing its mission of helping individuals and businesses reach their goals. As part of this evolution, the bank is strengthening its digital trading and investment capabilities. This internship places you inside the Digital Platforms team within Global Markets, where you’ll contribute to product enhancements that shape the experience of thousands of trading customers.
What You’ll Get Out of This Internship
- A front-row view of how a major financial institution builds, improves, and launches digital trading features
- Hands-on exposure to the full product development lifecycle, from early-stage ideas to deployment
- Practical experience mapping customer journeys and analysing user requirements
- Opportunities to collaborate with product managers, engineers, designers, and business stakeholders
- Insight into vendor management processes and service-level reviews
- Professional growth in digital finance, customer experience strategy, and product operation frameworks
Key Responsibilities
- Work with product owners to document business processes, customer flows, and user journeys
- Support ideation, feature planning, and solution design for new enhancements
- Assist the delivery team by providing data, user insights, and feedback during development
- Engage internal teams and external users to gather requirements and validate assumptions
- Participate in reviewing vendor performance and contribute to outsourcing due-diligence checks
- Help maintain documentation, track project progress, and ensure smooth communication across teams
Requirements
- Currently pursuing an undergraduate or postgraduate qualification
- Coursework in Business IT, Information Systems, Computer Science, or related fields is advantageous
- Strong analytical thinking and the ability to solve issues independently
- Clear and confident communication skills, both written and spoken
- Curiosity about digital products, trading platforms, and customer experience design
- Collaborative mindset and eagerness to learn in a fast-paced environment
Who This Internship Is Ideal For
This role is perfect for students who want to explore digital product management within the financial sector. If you enjoy understanding user needs, improving customer journeys, and contributing to the creation of digital services, this internship offers a strong stepping stone toward a career in product management, fintech, or technology strategy.
About the Company
OCBC is a leading regional financial institution with a long history of supporting communities and businesses. The bank is actively modernising its digital capabilities while maintaining its focus on customer-centric innovation. OCBC’s culture emphasizes collaboration, forward-thinking solutions, and continual learning for long-term career development.
Internship Details
- Team: Digital Platforms, Global Markets
- Focus Area: Digital trading platform and product development
- Exposure: Customer journey mapping, product lifecycle, vendor oversight
- Compensation: Competitive internship salary with access to flexible benefits and learning programs
- Environment: Supportive, growth-oriented team committed to shaping the next generation of digital financial services
