Overview
Dive into the dynamic world of social commerce with the TikTok Shop FMCG (Fast-Moving Consumer Goods) team. This internship offers hands-on experience in driving sales growth for everyday essentials, from household items to consumables. You will support key projects, assist in merchant onboarding and management, and contribute to campaign execution, all while gaining invaluable exposure to one of the world's most innovative digital marketplaces.
What You'll Get Out of This Internship
· Gain firsthand experience in social commerce and e-commerce operations within the world's leading short-form video platform.
· Develop skills in merchant acquisition, account management, and campaign support in the fast-paced FMCG sector.
· Build strong analytical and problem-solving abilities by troubleshooting seller issues and analyzing campaign performance.
· Learn to navigate a dynamic, data-driven environment and understand the end-to-end process of onboarding and incubating online sellers.
· Contribute to real business growth and see your work directly impact brand partnerships and sales strategies.
Key Responsibilities
· Support the team in executing ad-hoc FMCG projects and marketing campaigns.
· Assist in the acquisition and incubation of potential online merchants for TikTok Shop.
· Help manage seller accounts by providing education, troubleshooting issues, and updating campaign statuses.
· Communicate effectively with sellers to understand and address their needs throughout the onboarding process.
· Perform administrative tasks and troubleshooting to ensure smooth operational workflows.
Requirements
· An actively enrolled university student.
· Strong appreciation for accuracy, clean formatting, and detail-oriented work.
· Highly motivated to learn about social commerce, showing enthusiasm and initiative.
· Strong analytical skills with good knowledge of Microsoft Office & Google Workspace.
· Excellent communication and interpersonal skills.
· Good data knowledge (Excel/SQL/Python) is a strong advantage.
· Able to commit to a minimum 3-month full-time internship.
Who This Internship Is Ideal For
A proactive and analytically-minded student fascinated by the intersection of social media and e-commerce, who enjoys operational challenges, data, and wants to be at the forefront of the evolving retail landscape.
About the Company
TikTok is the leading destination for short-form mobile video, with a mission to inspire creativity and bring joy through its global platform, which includes the innovative TikTok Shop marketplace.
Internship Details
· Location: Singapore
· Duration: Minimum 3 months (2026 intake)
· Commitment: Full-time
· Working Arrangement: Hybrid
· Stipend: To be discussed in interview
· Application Deadline: Rolling basis
