Overview
Join OCBC’s Digital Payments & Merchant Ecosystem team and gain hands-on experience shaping how consumers pay, earn rewards, and interact with merchants. As an intern, you’ll support research, process updates, and cross-team initiatives that influence products used by millions. This role is ideal for students eager to learn how banks build and improve digital payment journeys.
What You'll Get Out of This Internship
- Real exposure to digital payments, merchant partnerships, and card operations
- Hands-on experience with research, workflow documentation, and process improvement
- Opportunities to sit in meetings, take minutes, and understand cross-functional collaboration
- Mentorship from experienced teams within OCBC’s consumer banking division
- Practical work you can showcase in your portfolio or résumé
Key Responsibilities
- Refresh and organise team SOPs so processes stay clear and up to date
- Analyse competitor payment features and merchant promotions to support strategy
- Compare industry practices and summarise insights that guide decision-making
- Study FI and non-FI merchant capabilities to help strengthen internal recommendations
- Support the card re-platforming project by documenting discussions and tracking follow-ups
- Assist with research that improves merchant offerings and customer usage
- Help the team prepare materials for internal updates and discussions
- Contribute to any ad-hoc tasks that improve team operations
Requirements
- Currently studying at a university or polytechnic
- Comfortable using Microsoft Word and Excel
- Strong attention to detail and able to organise information clearly
- Enjoys research and breaking down data into simple summaries
- Able to work independently and ask questions when unsure
- Good communicator who can work well with different teams
Who This Internship Is Ideal For
Perfect for students interested in digital payments, consumer banking, product operations, or fintech, and who enjoy research-heavy and detail-oriented work.
About the Company
OCBC Bank is Singapore’s longest-established bank, known for serving individuals and businesses across Asia. The bank focuses on innovation, digital growth, and long-term customer relationships while offering a wide range of financial services. Today, OCBC continues to expand its capabilities as one of the region’s leading financial institutions.
Internship Details
Location: Singapore
Duration: Typically 3–6 months (depending on academic schedule)
Commitment: Full-time
Working Arrangement: Onsite / Hybrid (varies by team)
Stipend: Not specified by employer
Application Deadline: Rolling basis
