Overview
Trip.com Group, a leading global travel service provider, is offering an internship that provides exposure to partnership operations, project coordination, and performance monitoring across its international platforms. Interns will support cross-functional teams in ensuring smooth partner onboarding, project execution, and operational reporting.
What you'll get out of this internship
- Hands-on experience managing CRM systems, partner onboarding, and contract processes.
- Exposure to operational reporting, dashboards, and performance tracking.
- Opportunities to work closely with legal, operations, and partnership teams.
- Development of analytical, documentation, and project management skills.
- Insights into global travel industry operations and international business practices.
Key Responsibilities
- Update CRM data, track opportunities, and coordinate presales activities.
- Maintain documentation logs and follow up on contract processes with relevant teams.
- Compile project checklists, go-live trackers, and monitor BAU issue logs.
- Prepare reports, governance templates, QBR/SLA decks, and performance dashboards.
- Support partner engagement initiatives, presentation materials, and cross-functional coordination.
- Analyze key indicators and coordinate with teams to address operational anomalies.
Requirements
- Strong organizational skills and attention to detail.
- Excellent documentation, analytical, and Excel proficiency.
- Effective verbal and written communication.
- Ability to work collaboratively across multiple teams.
Who is this internship ideal for
- Students interested in business operations, partnership management, and global project coordination.
- Individuals seeking exposure to the travel industry and large-scale international business operations.
- Those eager to develop analytical, reporting, and cross-functional collaboration skills.
About Company
Trip.com Group operates globally with brands including Trip.com, Ctrip, Skyscanner, and Qunar. With over 30,000 employees across 30 countries, the company provides travel resources, customer support in 19 languages, and a wide range of services aimed at delivering exceptional travel experiences. The company promotes an inclusive culture, global mobility, and continuous learning opportunities.
Internship details
- Location: Multiple international offices (Japan, Korea, UK, Philippines)
- Duration: Not specified; typical internship period applies
- Key exposure: Partnership operations, project tracking, performance reporting, and cross-functional collaboration
- Application: Submit a detailed resume; early applications encouraged
