Overview
Join one of Singapore’s most established financial institutions and contribute to the transformation of payment operations through data-driven insights. As a Transformation, Design & Delivery Intern in Group Operations & Technology, you’ll support analytical work that enhances efficiency, improves system performance, and strengthens operational decision-making. This role offers exposure to real-world banking processes and the chance to apply analytical thinking in a dynamic, technology-driven environment.
What You’ll Get Out of This Internship
- Experience working with large-scale transaction datasets used across regional payment operations.
- Opportunities to build dashboards, visualizations, and KPI reporting tools that support business decisions.
- Practical exposure to data extraction, transformation, and modeling workflows.
- First-hand involvement in automation and process optimization initiatives.
- Insight into how analytics supports banking operations, payment performance, and digital transformation efforts.
- Mentorship and learning opportunities within a team driving innovation across the bank’s operations.
Key Responsibilities
- Analyze payment transaction data to uncover trends, operational gaps, and efficiency opportunities.
- Build regional dashboards, reports, and data visualizations to monitor key performance indicators (KPIs).
- Support data extraction and transformation tasks to prepare clean, structured datasets.
- Define and maintain key operational metrics to ensure reporting accuracy and consistency.
- Identify repetitive tasks that can be automated or optimized through scripts or analytics tools.
- Participate in operational review meetings to understand how insights guide decision-making.
- Assist with ad-hoc analysis and data-driven projects as assigned.
Requirements
- Pursuing an undergraduate degree in any discipline.
- Strong analytical mindset and a natural problem-solver.
- Basic familiarity with Excel, Python, or visualization platforms like Power BI or Tableau (preferred but not mandatory).
- Interest in financial services and banking operations.
- Good communication skills to articulate findings clearly.
- Ability to work independently while contributing effectively to team discussions.
Who This Internship Is Ideal For
- Students who enjoy working with data and want to see how analytics applies to real-world banking systems.
- Individuals eager to contribute to automation and operational transformation projects.
- Those interested in exploring the intersection of technology, data, and financial operations.
- Analytical, detail-oriented thinkers who want hands-on experience in a large, technology-forward bank.
About OCBC Group Operations & Technology
Group Operations & Technology supports the bank’s end-to-end transaction systems, cybersecurity functions, and core technology infrastructure. The team co-creates products and services that enable smooth transaction processing across the region and helps the bank innovate, operate securely, and scale effectively for the future.
Internship Details
- Department: Transformation, Design & Delivery (Group Operations & Technology)
- Focus Areas: Data analytics, dashboard development, automation support, KPI reporting
- Work Model: Full-time internship with structured learning and mentorship
- Compensation & Benefits: Competitive salary, flexible benefits, development programs, and wellbeing initiatives
