Hyatt Digital Content Supporting Specialist – ASPAC (Remote)
About Hyatt
Hyatt is a global hospitality leader with over 1,000 properties across 75+ countries. Guided by the purpose “to care for people so they can be their best,” Hyatt operates multiple brands across collections including Timeless, Boundless, Independent, and Inclusive. Hyatt also offers loyalty programs, vacation services, and technology solutions.
Role Overview
As a Digital Content Supporting Specialist, you will assist the Digital Content team in maintaining website content and digital assets for Hyatt hotels in the Asia Pacific region. This role combines routine operational tasks with opportunities to support website launches, quality control, and cross-functional communications.
Key Responsibilities
- Handle daily website content requests through a central ticketing system.
- Update content on Hyatt platforms including hyatt.com, alilahotels.com, World of Hyatt app, and WeChat mini app.
- Assist in new hotel website launches during pre-opening and transitional phases.
- Review digital assets to ensure adherence to submission standards.
- Crop and upload images for optimal framing and maintain organized asset libraries.
- Conduct audits of hotel websites and contribute to best practice documentation.
- Facilitate communications with regional stakeholders and manage turnaround times.
Qualifications & Skills
- Bachelor’s degree required.
- Experience in digital operations, project coordination, or content management.
- Proficiency in image editing software (e.g., Photoshop, Lightroom) and knowledge of composition, color theory, and aesthetics.
- Familiarity with HTML, content management systems, and project management tools.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Strong organizational, time management, and communication skills.
- Fluency in English and Chinese.
- Photography experience is a plus.
Additional Requirements
- Quick learner of new systems and processes.
- Ability to assess stakeholder needs and provide guidance aligned with best practices.
- Strong attention to detail with a creative eye for enhancing digital content.
About the Opportunity
This is an ideal role for individuals who value consistency, enjoy working with digital assets, and want to engage with a diverse group of stakeholders across a global hospitality brand.
