Job Type: Part-Time · Internship (9 months)

Location: In-person

About the Role

We’re looking for an organised, service-oriented Operations Intern to support the daily running of our Pilates studios. In this role, you’ll be involved in customer service, administrative support, and maintaining a smooth operational flow across both online and in-studio touchpoints. You’ll play an active role in shaping the customer experience—and we welcome interns who enjoy suggesting new ideas and seeing them implemented. Many interns before you have launched real improvements during their time with us.

Key Responsibilities

Deliver excellent customer service and ensure a positive in-studio and virtual experience.
Oversee daily studio operations, both online and offline.
Respond promptly to enquiries across digital platforms and hotline channels.
Maintain studio cleanliness and support housekeeping routines.
Review existing processes and propose ways to enhance efficiency or customer satisfaction.

What You Can Expect

Supportive, flat-hierarchy environment
Independence in managing daily tasks
Free Pilates Reformer classes
Completion bonus at the end of the 9-month term

Requirements

Minimum 9-month commitment, 3 days per week (Mon–Fri, 12pm–5.30pm; weekends off)
At least 1 year of administrative or customer service experience
Strong communication and telephone etiquette
Able to multitask and stay organised under time pressure
Comfortable working independently or collaboratively
Proficient with Google Workspace and quick to learn new systems
Detail-oriented, meticulous, and proactive
Tertiary students with relevant experience are welcome

Share Internships. Shape Careers.

Pilates Fitness

Latest Jobs

Studio Operations 9 Months Internship

Never Miss a New Opportunity